Frequently Asked Questions

Buying direct means you buy books and merchandise directly from the author. When you buy direct, you're purchasing creative works directly from the person who created them. Buying direct helps ensure creators receive a fair share of the profits for their work.

When you buy directly from me, you're supporting a small business and helping me continue creating the stories you love. You are directly supporting my writing. You're helping me build something great, one book at a time.

Absolutely! Buying directly through my website means you get access to exclusive content, such as signed books and merchandise you won’t find anywhere else.

Yes, you can also purchase my books from other retailers. To see a list of other retailers, go to my universal book link page, click the book you'd like to buy, and select the retailer.

By preordering, you secure your copy of a book before it is available to the rest of the world. When you preorder from TywanquilaWalker.com, you get your book a week or two before everyone else. Books aren't released on other platforms until after they are released on my website.

Preordering is a great way to support upcoming book releases. It is also a way for you to order a book before it is released.

When you place a preorder, your payment is processed immediately. You will receive an email notification when the book is released.

Yes, signed books are available for preorder. Signed books are only available a few times a year. Get your copy before they are sold out.

Depending on the item you purchase, preorders are delivered at different times.

• Ebooks are delivered via email through BookFunnel. Ebooks are usually delivered the same day the book is officially released on my website.
• Paperbacks and hardcovers are printed and shipped by a third-party printer. Books are usually printed and shipped 5 to 7 business days after the book is released on my website.
• Signed paperbacks are shipped 8 to 10 weeks after the book is released on my website. Your book is printed and delivered to me. I sign your book and mail it to you.

BookFunnel is an ebook and audiobook delivery service. After you purchase your ebook, you will receive an email from BookFunnel. The email will include a link to download your ebook.

Ebooks are delivered via email by BookFunnel. After you purchase your ebook, you will receive an email from BookFunnel. Click the link in the email, download your book, and read it on your preferred device.

You can read your ebook on various devices, including ereaders, tablets, phones, and computers. Log in to your BookFunnel library to see which ebooks you have received or purchased. To log in, use the email address you used to purchase or download your book.

You can also use the BookFunnel app to read your ebooks or send them to your preferred device.

BookFunnel provides technical support. To get help downloading your ebook or saving it to your device, email help@bookfunnel.com.

Love Walkers is an exclusive subscription membership that gives you early access to my works in progress. Escape into a world of romance where every heartbeat, stolen glance, and confession is delivered straight to you – three times a week.

Depending on which tier you choose, you’ll get early access and exclusive perks.

There are 6 tiers. Each membership tier offers increasing benefits and its own set of perks (e.g., early access, signed books, special editions).

• Tier 1: Friend – $5/month
• Tier 2: Admirer – $10/month
• Tier 3: Crush – $25/month
• Tier 4: Fantasy – $50/month
• Tier 5: Lover – $150/month
• Tier 6: The One – $250/month

New chapters are released three times a week: Monday, Wednesday, and Friday at 10 AM Central Time (11 AM Eastern Time, 1600 GMT).

You can read chapters and access your membership by logging in to your account on TywanquilaWalker.com.

You can also download the Tevello Mobile App from the Apple App Store (iOS devices) or the Google Play Store (Android devices). Read in portrait (vertical) or landscape (horizontal) mode.

Tevello is an app designed to deliver courses and content. It is used to build, create, and manage online communities. The Love Walkers membership is delivered via Tevello.

Use the Tevello Mobile App if you want to read chapters on your mobile device. Follow these steps to use the app:

1. Download the Tevello Mobile App from the Apple App Store (iOS devices) or the Google Play Store (Android devices).
2. Open the app and enter your email address to receive a login code.
3. Check your email to get the login code.
4. Enter the code into the Tevello app to log in.
5. Once logged in, you will see the courses and communities you have access to.

Yes, you can change your membership tier. If you switch to a higher tier, you'll get access to the new tier's benefits immediately. If you switch to a lower tier, you'll keep the higher tier benefits until the end of your billing cycle.

To change your subscription membership tier, log in to your account and select the desired tier.

Membership changes take effect immediately. You'll immediately get access to your new tier's benefits. You'll keep access to your old tier's benefits until the end of your billing cycle.

Yes, you can cancel or pause your membership at any time. You'll have access to your benefits until the end of your current billing cycle. No refunds will be issued for cancelled or paused memberships.

No, you will lose access to all content if you cancel or pause your membership. You'll have access to your benefits until the end of your current billing cycle. No refunds will be issued for cancelled or paused memberships.

No. If you were previously a member of a higher tier, you will not keep your previous benefits. If you cancel and rejoin later, you will get immediate access to the benefits in the tier you have joined.

You will need to start over to meet any eligibility criteria (e.g., the 2-month membership requirement for signed books or acknowledgments).

Yes. If you downgrade your membership, you will lose access to content that is exclusive to higher tiers. Review the benefits of each tier before making any changes to your subscription membership.

No. Refunds will not be provided if you downgrade, cancel, or change your subscription. You'll have access to your benefits until the end of your current billing cycle.

No, there are no additional fees for changing your membership tier. However, the membership cost will adjust according to the tier you select.

To find out when you will be eligible for exclusive tier benefits, review the eligibility criteria for each tier. For example, to receive the benefits in some tiers, you must be a member of that tier for 2 consecutive months.

You must keep track of your own eligibility and membership length so you'll know when you have met the criteria for exclusive benefits. If you believe you have met the eligibility criteria, but you are not receiving your benefits, contact me.

To see your billing details and payment date, log in to your account and go to the subscription management section.

The availability of international shipping varies based on your location. Some products ship internationally, while others do not. Not all products or services are available in all countries.

Shipping rates vary and are calculated at checkout.

Shipping times depend on what you've ordered, which country you're in, which shipping carriers are available, and how long it takes to process your order. Due to order volume, domestic events, international events, and shipping carrier processes, processing and shipping delays may occur.

• Paperback books, hardcover books, apparel and other merchandise usually ship 5 to 7 business days after purchase (unless otherwise noted for signed books and preorders).
• Signed books usually ship 8 to 10 weeks after the book is released. First, your book is printed and delivered to Tywanquila. Then, Tywanquila signs your book and mails it to you.
• Preorders do not ship until after the item is officially released and ready for shipment. After the release date, preorders ship as soon as your order is processed. Preorder processing times vary. Read the product description to find out when your preorder will be available.

Books and merchandise are printed on demand by third-party printers and manufacturers. That means every item is made after you purchase it. Products are shipped when they are ready.

Different products may ship at different times or from different locations. To ensure timely delivery, we may split your order into multiple shipments and you may receive multiple packages or only part of your order.

Tracking information will be emailed to you when your order ships.

If your order is lost or damaged, contact the carrier or package delivery service to file a claim. If you have filed a claim and need further assistance, email hello@tywanquilawalker.com.

Returns and exchanges are only accepted if the item you receive is defective. For more information, read the Refund Policy.

For more information, read the Shipping Policy.

The reading order for the Midnight Desires series is as follows:

• Short Story: One Night Only
• Book 1: Midnight Moon
• Book 2: Fireflies at Night

Yes! You can join my mailing list for special announcements and updates on new releases.

Email is the most reliable way to reach me. I check my email almost every day.

You can also message me on social media, but I don't check my accounts that often.

If you want to hear from me sooner, email me.

My name is pronounced Twon-quill-ah.

If you have read all the FAQs and still have questions, contact me.